Audiences
Any salesperson.
Open to all audiences, including people with disabilities (RQTH). For individual arrangements, contact Christophe Inzirillo on +33 6 40 77 91 67.
- Duration
- 1 day — 7 h
- Format
- On site or remote
- Level
- Foundation
- Reference coaching workshop
- Team sports
- Maximum participants
- 12
- Prerequisites
- This training does not require any prerequisites.
Objective of the support approach
Develop your customer-service culture
Sub-objectives
- Develop your service culture: understand the client's stakes and level of expectation, and share a collective sense of detail.
- Optimise your customer relationship: distinguish the client's relational expectations and defuse tensions to create a unique experience.
The programme
A season
in four stages
The detailed outline of this programme (preparation, competition, recovery) is available on request.
At a high-level sports venue
On request, delivered at a sports training centre (team sports) in France all year round, internationally on request, or online.
The catalogue
The other
programmes
Request dates or a quote
Let's talk about
your team
Describe your needs: Christophe Inzirillo replies personally within 48 working hours, with dates and a proposal.